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Contact Information
Support Center
Stockport, Manchester, United Kingdom
Phone Support
0161 399 3452
Monday - Friday, 9:00 AM - 6:00 PM GMT
Response Time
Device setup help: Within 2 hours
Technical support: Same business day
General inquiries: Within 24 hours
Frequently Asked Questions
Quick answers to common questions about Mouse Repel ultrasonic devices and pest control.
How effective is the Mouse Repel device against rodents?
Mouse Repel uses advanced AI-powered ultrasonic technology with 96% effectiveness rate in laboratory testing. The device emits variable frequency sound waves that create an uncomfortable environment for rodents, forcing them to leave the area within 2-4 weeks of continuous use.
Is the ultrasonic device safe for pets and children?
Yes, Mouse Repel is completely safe for humans and pets. The ultrasonic frequencies (20-65 kHz) are above human hearing range and won't affect dogs, cats, or birds. The device uses no chemicals, poisons, or traps - just safe sound waves that are inaudible to humans and most pets.
What area does one Mouse Repel device cover?
Each Mouse Repel device covers up to 1,200 square feet. The ultrasonic waves can penetrate through walls and furniture, making it effective for multiple rooms. For larger homes or severe infestations, we recommend using multiple devices for maximum coverage and effectiveness.
How do I set up the Mouse Repel device?
Setup is incredibly simple - just plug the device into any standard wall outlet and select your preferred mode (Stealth, Guardian Glow, Deep Wave, or Hyper Shock). The device starts working immediately. For best results, place it 3-4 feet above ground level and avoid blocking the front with furniture.
How long before I see results with Mouse Repel?
Most customers notice reduced mice/rodent activity within 2-3 weeks. Complete elimination typically occurs within 2-4 weeks of continuous use. The device works 24/7 to maintain a pest-free environment. For severe infestations, it may take up to 6 weeks to see full results.
Does Mouse Repel work on other pests besides mice?
Yes! Mouse Repel is effective against various rodents including rats, squirrels, and other small pests. The variable frequency technology adapts to target different pest species. However, it's specifically optimized for mice and rats, which are the most common household rodent problems.
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